Anonymous
map-marker Leesburg, Florida

Read above.

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Bahama breeze Kissimmee west should put a sign out front telling the regulars not to stop by until spring Break is over because our food sucks right now Our salmon is half the size and cooked burnt along with the two soggy pieces of broccoli
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User's recommendation: Close for regulars who eat there every damn week

Jeff P Gqg

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Verified Reviewer
| map-marker Granville, West Virginia

Poor experience

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We visited Long Horn Steakhouse. Thursday at 5:00pm No one in the restaurant. We were seated at a table. I asked to be seated in a booth. Apparently that was too much for host. $70 for dinner for 2. Do I have to be annoyed? We left.
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Preferred solution: Apology

User's recommendation: Pass on Darden

Jeff P Gqg

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Verified Reviewer
| map-marker Granville, West Virginia

Poor Quality

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I ordered Lasagna Classico. No marinara. Dried out, left over lasagna with no marinara. Apparently the server has never had lasagna. It said on the menu made fresh with our famous marinara. Made fresh when? Not going back
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Loss:
$70

Preferred solution: Full refund

User's recommendation: Don’t go

Anonymous
map-marker Revere, Massachusetts

Messed up order

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They never called or anything.I look at the receipt and realized I wasted 90 dollars because the kids didn't get their food and went to bed hungry eating only bread sticks.
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Marina Del Rey, California

Service

Darden Restaurants - Service
Darden Restaurants - Service - Image 2
I was there on Friday and the manager / server was poor. Server didnt know anything I ask and the manager came one time like she was lost. There was other servers that we had to ask for things and one of the server pick app plate up and we wasnt finish. It was a party of 7 at a table I ask for more room and it was like no. I had 2 free app coupons per entree but wasnt allow to use it. Was my daughter worst birthday dinner
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User's recommendation: Don’t go

Anonymous
map-marker Knoxville, Tennessee

Customer service

pre-pandemic you were one of my favorite places. the first time i went back to chedders after covid you did not have country fried steak on the menu.the next time i went it wasnt edible. The last time i went i ask for my food to be cut, as i have since losing my eyesight 17 yrs ago. I ordered cfs my favorite meal, sadly whoever cut the meat, did not do a good job i couldn't eat it. The bites were to big. As i write this i do not know how much i actually ate spilling most of it. sadly i have not been back i did not want to repeat this last experiences. i would like a response.
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User's recommendation: i would not recommend.

Anonymous
map-marker Aiken, South Carolina

Want to eat in a clean environment with clean servers environment clean but some servers are not

Server in longhorns Aiken has sores on his nose and ears that never heals and always covered with the stench of dog and covered in dog hairs I love dogs but I don't want to eat their hair nor do I want scabs from sores from a person's ears and nose in my food. Jamel is a good server but need to take more hygenic precautions and refrain fromsmoking weed and drinking among the customers even after clock out with no shirt on and being loud
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User's recommendation: Clean clothes no bad odors cover sores people trying to eat good food not germs

david y Bvd

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Verified Reviewer
| map-marker Sanford, Florida

INEDIBLE FOOD and ARGUMENTATIVE MANAGER

Darden Restaurants - INEDIBLE FOOD and ARGUMENTATIVE MANAGER

Olive Garden Sanford FL

Ordered food by phone at 557pm. Was told 35 mins.

Showed up at store at 630, food not ready. 15 minutes later still not ready. Manager starts blaming me saying my pickup time was 645. If you check the photo, pickup time was supposed to be 635 and from what i can tell from looking at the "food", the fettucini was left out sitting for over 20 minutes All dried up and nasty brown.

Threw it out. Called in only to be met with the same argumentative manager. Don't know if she is having a bad day and don't care. We don't cook and eat out most nights.

I can GUARANTEE you we will NEVER go to a darden restaurant again. Fully intend to contact darden corp monday morning. We're in an age folks where dinner for two is greater than $50.

Don't you think we deserve edible food for that much money?

So, I'm out of forty some odd dollars and the "food" ended up in the trash.

The ball is in your court Darden. Do you stand behind your name?

Dave Yeager

411 Wilson Place Drive

Sanford FL 32771

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1 comment
Guest

You have to return the food for a refund.

Anonymous
map-marker Atlanta, Georgia

Terrible customer service

Our company used Darden to issue gift cards to it's employees for Christmas gifts. At least 4 of us have had our issued cards fraudulently used. It's an embarassing situation when you attempt to use them at a restaurant and the server or manager comes back and tell you that they have been redeemed. Darden will not refund or reissue gift cards. I hope my company never uses them again!
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User's recommendation: don't use!

Anonymous
map-marker Huntsville, Alabama

Old bad sour withered lettuce and a roach in my shrimp alfrado

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Darden Restaurants - Old bad sour withered lettuce and a roach in my shrimp alfrado
Darden Restaurants - Old bad sour withered lettuce and a roach in my shrimp alfrado - Image 2
Im very disgusted either the service my family I recieved at your Alabaster location today,Money spent to be disgusted
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User's recommendation: Avoid

Kandis W Bck

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Verified Reviewer
| map-marker Vinton, Virginia

Worst service of my life

Server was rude didn't get the drinks we paid for when food was brought it was splattered it was the worst service of our lives
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Preferred solution: Full refund

Veronica B Tgm

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Verified Buyer
|

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Verified Reviewer

Poor Service

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Darden Restaurants - Poor Service
Updated by user Dec 01, 2022

I have not received any response from them.

Original review Oct 30, 2022
I waited for food for over 1 hour and 15 minutes. One of the carryout servers was rude and stated to me when I asked about my food "the kitchen is behind give us a moment" He kept asking for my receipt and said I am going to put a rush on it. I spoke to Mgr who was just so bland about it. This is the third time I have received poor service from this restaurant. I cannot support them any longer.I can't give any .
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Loss:
$28
Pros:
  • Was a good place to eat
Cons:
  • Service has gone down greatly

Preferred solution: Full refund

Anonymous
map-marker Farmington, Missouri

Waiting for seating

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Stopped at your Longhorn location in Amarillo on 1/4/23 around 6 pm. Put our name in at the "seater's station", and were told the wait would be 20-30 minutes. There were other people waiting for tables as well. From our vantage point, it was easy to see that there were LOTS of available tables - yet we still had to wait. After being seated, I counted 14 tables that were available. The food was great, however, when I'm dropping over $100 on a meal, I don't expect to endure such a wait on a week night. VERY DISAPPOINTING
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Michael C Ktr
map-marker Orlando, Florida

Stupid management at Sandlake Road

Tried to book a 13 person celebration of my wife's 75 birthday. We WERE regular customers of your restaurants.NO MORE.

Your STUPID MANGER yes the manager said the computer only allows parties of 10.

Idiot Not smart enough to do a party of 10 & 3 . Lazy worthless no level of service. I managed and owned hotels for 40 years 30 plus in the Orlando market. If the IDIOT worked for me he would be FIRED.

In these times of WOKE I am sure you will promote him. The current manager at Altomonte 3 times better than this IDIOT.

MIKE CASSARA

PS my wife's birthday will be celebrated at Del Friscos with accommodation of seating and time WHY because they appreciate me as a CUSTOMER

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1 comment
Guest

It appears your dusty old self has rage issues. They told you their policy.

What three people were going to volunteer to sit alone while Theo other ten were at the main table?

Face it. Your expiration date has passed and you do not matter.

Anonymous
map-marker Waco, Texas

Manager Needs to be Fired

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I work at a Longhorn in Waco, TX. Our manager is disrespectful, degrading, and completely unprofessional. She makes at least one server cry every shift, and that is no way to run a business. If Darden ever looks at these, her name is Leticia.
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Anonymous
map-marker Boston, Massachusetts

Complaint

Renigade steak too salty - did not enjoy it. Mashed potatoes were not as good since Covid - were rated by myself and partner very good a 10 - now a 6 or 7.
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About

Related Companies

Olive Garden, Cheddars, Longhorn Steakhouse, Yard House, Bahama Breeze

Summary

Darden Restaurants is a full-service restaurant company which consists of different famous restaurants all over the world. Among them are such well-known places as Olive Garden, The Capital Grille, Red Lobster, LongHorn Steakhouse, Seasons 52, and many others that form the Darden family of restaurants. Since 1986 when the first restaurant Red Lobster has been opened in Lakeland, Fla., the Darden company gained more than 1,800 restaurants worldwide. Almost 180,000 people are staffed in order to cook and serve more than 400 million meals annually. Their culinary features came from Italian and West American cuisines and from some fishing villages.

Darden Restaurants reviews and complaints

Darden Restaurants is ranked 161 out of 2526 in Cafes, Restaurants and Bars category

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